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Frequently Asked Questions faqs

  • Instant Access to Your Template: As soon as you complete your purchase, you'll receive a PDF file with an exclusive link to open your template in Canva. This isn't just any link – it's your gateway to the stunning template you've chosen from Dolce Mondays.

    Seamless Canva Integration: Click on the link, and you'll be directed to sign in or create an account on Canva. From here, it's time to let your creativity flow and make your Dolce Mondays template truly your own!

  • Yes, absolutely! With Dolce Mondays templates, the power of customization is entirely in your hands. Every aspect of our templates – be it colors, fonts, or text – is fully customizable within the Canva website. We've designed our templates to be the perfect starting point for your unique brand identity. Whether you want to align the template with your brand's color palette, use your specific fonts, or tweak the text to match your voice, Canva's user-friendly interface makes these changes not just possible, but also easy and enjoyable. Dive into the world of Dolce Mondays on Canva, where every element of your template can be tailored to reflect the essence of your brand perfectly.

  • Not at all! While it's beneficial to have a basic understanding of the Canva website, you don't need any special design skills to use Dolce Mondays templates. Canva is renowned for its user-friendly interface, making it super easy for anyone to navigate and use. Plus, when you receive the PDF file containing the link to your template, it also includes links to Canva tutorials. These tutorials are straightforward and designed to help even complete beginners get comfortable with the platform quickly. So, whether you're a seasoned designer or new to the world of digital design, you'll find creating stunning visuals with our templates a breeze!

  • Here are all you'll need:

    Canva Account: You can choose either a Free or Pro account on Canva.

    Adobe Acrobat/Reader: This is required to open the PDF file containing the template link we provide.

    Desktop Browser Access:
    For the best experience in customizing your template, we recommend using www.canva.com on a desktop browser. Due to the intricate details and file size of our templates, they are not compatible with the Canva mobile app. This ensures you have the full range of editing tools at your disposal for a seamless customization process.

  • It's important to note that these templates are specifically designed for use in Canva and will not function in Adobe Photoshop or other graphic design software. This ensures that you can take full advantage of the unique features and ease of use that Canva offers.

  • Absolutely! Our Dolce Mondays templates are designed for full flexibility. Feel free to duplicate existing pages, add new ones, or delete those you don't need. You have the freedom to rearrange pages, tweak colors, adjust positions, alter fonts, and modify text – the possibilities are endless! Customize as much or as little as you want until everything aligns perfectly with your vision.

  • You are allowed to use these templates to create a final product, such as marketing materials, presentations, or other outputs. Once you've customized the template, you can share or sell your finished product, provided that it is saved in a non-editable format like PDF or JPEG. This ensures that the template itself cannot be extracted or reused by others.

    You must not share or distribute the link to the template in any public or private setting.

    Reselling or sub-licensing the template, in its original or any modified form, is strictly prohibited. This includes any alterations you may make to the template.

    All templates are the intellectual property of ©DOLCEMONDAYS. By purchasing and using our templates, you acknowledge and respect our creative rights and contributions.

  • At Dolce Mondays, we prioritize customer satisfaction and clarity in our transactions. Due to the digital nature of our products, we maintain a 'no refund' policy. Once a digital product is purchased, it is considered final and non-refundable, as it cannot be returned.

    We understand the importance of making the right choice, and we're here to help you with that. If you have any questions, or uncertainties, or need more information about a product, please don't hesitate to contact us at hello@dolcemondays.com before completing your purchase.

    Refund Policy